Builttorun
whatmatters.
Configurable queue, signage, and feedback modules — proven in healthcare, built for any front-line operation.
6 Modules Live
9 Industries
On-prem · Hybrid · Cloud
Full Audit Trails
0
Modules across the platform
0
Industries the same modules configure for
0
Deployment models: on-prem, private cloud, hybrid, multi-tenant
0x7
Live monitoring across every deployment
Every front-line operation runs the same three broken systems — a queue nobody can see, a screen nobody updates, and feedback nobody reads.
01
Queues
Paper tokens, shouted names, no visibility into wait times.
02
Screens
The same static loop playing on every display, all day.
03
Feedback
Comment cards that get read once a month, if at all.
ZoeConnect replaces all three with one connected layer — configured per department, per branch, per industry.
On-Premise
Runs entirely within your own data center, under your existing IT policy.
Private Cloud
Deployed on your organization's own private cloud infrastructure.
Hybrid
Cloud-hosted modules with an on-prem Connector bridging to your local system of record.
Multi-Location Deployment
One platform, centrally managed, consistent across every branch, campus, or property.
One platform. Six modules. Configured for your industry.
Queue
Smart Queue & Service Management replaces paper tokens and manual calling with a live, auditable digital queue — department-wise, counter-wise, priority-aware.
Display
Digital Signage turns every screen in the building into a branded, always-current touchpoint, synced centrally and resilient offline.
Listen
Experience Feedback Management captures the voice of the people you serve at every touchpoint, routing happy responses to public reviews and concerns into resolution.
Secure
Role-based access and full audit trails run underneath all six modules, integrated with the system of record you already run rather than replacing it.
Platform Stack
One stack, whatever system you run beneath it
Your system of record stays exactly where it is. ZoeConnect layers on top as an Integration & Security Layer, with every module built on that same foundation.
Your System of Record
HIS, ERP, core banking, CRM, or SIS — whatever you already run, untouched
ZoeConnect Integration & Security Layer
Connector bridges, role-based access, and audit trails
Six ZoeConnect Modules
Queue, Content & Signage, Feedback, Loyalty, Incident, and Program Enrollment — configured per department, per branch, per industry
Three of Six Modules
One connected service journey
Smart Queue & Service Management
Configurable service-counter queuing for any front-line operation
A department-wise and counter-wise queuing engine — proven first in hospital OPD counters — that configures just as cleanly for a bank branch, a government service window, or a retail help desk: registration through live queue, counter call, and service analytics.
Explore this moduleRegistered
Content & Digital Signage Management
One content hub, every screen in the building, in sync
A centralized content management engine for every screen in a facility — drag-and-drop playlists, offline caching, and instant emergency override — built for hospital waiting areas, equally suited to retail floors, branch lobbies, or corporate campuses.
Explore this moduleExperience Feedback Management
Capture, analyze, and act on the voice of the people you serve
A QR-driven feedback journey from a drag-and-drop form builder to public review redirection for happy responses and an internal resolution workflow for the rest — configurable for patients, citizens, guests, or customers alike.
Explore this moduleOne interface. Every module underneath it.
Platform Overview
9 industries activeActive queues
212
+6.2%
Screens online
184/186
99.0%
Avg. satisfaction
4.6/5
+0.1
Open incidents
3
-2
Live activity
The rest of the six-module platform
Loyalty, Incident Management, and Program Enrollment & Case Management run on the same Integration & Security Layer as Queue, Content & Signage, and Feedback.
Loyalty & Rewards Engine
A full points/cards/campaigns/redemption engine, bridged to core-system billing and deposit data — configurable as patient loyalty, guest loyalty, or customer rewards.
Incident & Risk Management
Incident logging, severity/priority/risk-matrix configuration, and CAPA (corrective and preventive action) workflows — a generic safety/quality engine, not a hospital-only one.
Program Enrollment & Case Management
A structured case lifecycle: multi-discipline intake and assessment, per-session progress logging against tracked goals, periodic multi-party review with supervisor sign-off, and a closure/discharge summary — built first for a multi-disciplinary therapy program, generalizable to any structured enrollment or case-management workflow.
Document & Forms Engine · Workforce Attendance Engine · Backup & Disaster Recovery
On the public roadmap, not yet built
Role-Specific Dashboards · Resource & Facility Scheduling · Emergency Management · Appointment Management · Customer Mobile App · Visitor Management · AI Analytics · Employee Self Service
One Platform, Nine Industries
Healthcare is where it started. It isn't where it stops.
Where ZoeConnect's modules were first proven — OPD queuing, patient displays, and feedback across single and multi-branch hospitals.
Explore HealthcareIntegration & Security Layer
A dedicated Connector, not a direct line into your network
ZoeConnect's system-of-record integration runs through a standalone Connector service — purpose-built so cloud modules never need a direct path into your infrastructure.
Dedicated Connector service
A standalone Windows service bridges ZoeConnect's backend to your on-prem system of record — your network is never exposed directly to the cloud.
SQL-template allow-list
The Connector only ever executes explicitly registered, reviewed query templates — never arbitrary SQL received over the wire.
Local Connector Manager UI
Your own IT team activates, configures, and diagnoses the Connector through a local web UI and system-tray app, without platform engineering support.
Two-way sync
Registrations, transactions, billing/deposit data, and reference data sync bidirectionally between your core system and ZoeConnect's modules.
Where It Runs Today
Real deployments, shown without the logos
ZoeConnect hasn't published a client list, so instead of a logo wall, here's what's actually running in production today.
Multi-Branch Hospital Chain
Queue, Content & Signage, Feedback
The original deployment context for all three flagship modules, across OPD, IPD, and emergency areas at multiple branch locations.
Multi-Disciplinary Therapy Center
Program Enrollment & Case Management
Five therapy disciplines running structured intake, session logging, and multi-party progress review on one longitudinal case record per enrollee.
Government & Enterprise Service Counters
Queue, Feedback
Citizen and employee-facing service counters replacing manual token calling with live, auditable digital queuing.
40%
Reduction in OPD waiting time
100%
Digital patient/customer touchpoints
Weeks
Typical time to go live, not quarters
Security & Governance
Role-based, audited, independently licensed
Security is enforced by the same access-control, audit, and licensing modules across every part of the platform — not bolted on per module, per industry.
Role-Based Access Control
Granular permissions for front-line staff, counters, supervisors, and administrators, enforced across every module.
Full Audit Trails
Every queue action, feedback submission, and content change is time-stamped and logged for compliance review, in any regulatory framework.
Secure Authentication
JWT-based session authentication with per-module access guards on every API endpoint.
Module Licensing & Feature Gating
Each module is independently licensed and feature-flagged, so an organization only runs what it has activated.
Traditional operations vs. ZoeConnect-enabled operations
Modular pricing, matched to what you actually deploy
ZoeConnect is priced module by module and rolled out phase by phase — you invest in Queue Management, Digital Signage, and Feedback Management independently or together, and expand into additional modules and industries as your organization's digital strategy matures. There is no published fixed-tier price list; every deployment is scoped to your department count, location count, and chosen deployment model.
- Pay for the modules you activate, not a bundled suite
- Phase-wise rollout — start with one module, add more later
- Scales from a single service counter to multi-location, multi-industry deployments
- On-premise, private cloud, or hybrid — priced to match your deployment model
Deployment models
On-Premise
Runs entirely within your own data center, under your existing IT policy.
Private Cloud
Deployed on your organization's own private cloud infrastructure.
Hybrid
Cloud-hosted modules with an on-prem Connector bridging to your local system of record.
Multi-Location Deployment
One platform, centrally managed, consistent across every branch, campus, or property.
Questions, answered
No. ZoeConnect is built to work alongside your existing system of record — an HIS, ERP, core banking platform, or CRM — not replace it. The Integration & Security Layer syncs data through a dedicated Connector, so existing workflows continue unchanged.
Ready to run your enterprise on ZoeConnect?
Book a personalized walkthrough with our solutions team and see the platform mapped to your workflows.